Terms and Conditions

Conditions of Use


I guarantee your satisfaction with anything that you purchase. If you cannot see the question you would like to ask, or you need more information, try help or call my team on 01335 361287 ( a local number)



Contract of Sale


No contract is deemed to have occurred between you and Rupert The Tailor until Rupert The Tailor accepts your order by dispatching the goods. For avoidance of doubt, the contract is deemed to be carried out in England, and will be carried out in all respects in accordance with English law, and under the jurisdiction of English Courts. Rupert The Tailor reserve the right to decline any transaction it deems to be fraudulent.



Privacy Policy


I take your privacy very seriously. I make sure that any information held is used in accordance with all applicable Data Protection rules. I never sell any customer details, including names, addresses, email addresses or telephone numbers to a third party. They are purely for my use if there is a query over your order. You may receive occasional emailing from us, if you choose to do so at the checkout. If you would like to remove yourself from this email list, please email  or log on to your account, and there you can adjust your preferences.





All prices include VAT (Value Added Tax) where applicable at 20%.

If you are buying from outside the EU, then when you checkout VAT is deducted from the price that you pay, so your final total is likely to be less than the original price shown. However, you are responsible for any local duties or import taxes.



Returns Policy.


All of our products from Rupert the Tailor are individually made to order, therefore I cannot accept the items back for a refund.

I can accept items back that need to be altered for the perfect fit. Anything that cannot be altered will be replaced.

Your Account


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SuitsMen does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use SuitsMen only with involvement of a parent or guardian. SuitsMen and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.





All the wording used on RupertTheTailor.com and RupertTheTailor.co.uk is copyright, and must not be reproduced without permission. That includes my images.



Dispute Resolution


In the unlikely event that there is a problem, I will do my best to resolve it. You can or call my team on 01335 361287, or write to me at

Rupert The Tailor
Springfield House
Rough Lane
Shirley Common





If you have any questions, please do not hesitate to contact us. We will make sure we get back to you as soon as possible. At busy times, or out of hours there will be an answer machine, so please leave a message.